Ways to get in touch…

There is plenty of ways to get in touch. We have an open door policy which means we want to hear from you, especially if you have a worry or problem.

If this is about your child, we always insist that you speak to your child’s class teacher first.  They are the one who knows your child the best and spends the most time with them.  The vast majority of questions can be answered by them.  Their contact details can be found in the Parent Handbooks.

Our communication policy states that we will respond within two working days to any requests. We usually will be far quicker than this but sometimes things are pre-planned and so we cannot reply straight away.

• Visit the admin team in the main reception

• The daily Meet & Greet playground at the end of the day

• Ring on 01634 333820 and ask to speak to a member of staff

• email us on:

• • oakoffice@thewestbrooktrust.org for general enquires

  • attendance@thewestbrooktrust.org for attendance information

  • admissions@thewestbrooktrust.org for admissions requests

  • oakfinance@thewestbrooktrust.org for any issues regarding invoice or payment

  • informationrequest@thewestbrooktrust.org  for FOI or SAR requests

• For general questions, Tweet on @oaklands_sch_CC or message our Facebook page on @OaklandsSchool

Who to speak to for enquiries

Admin enquiries

• Lisa Moon Office Manager and Internal Admin

• Cherelle Jarvis  Finance & HR Admin 

• Lauri Duff External Admin such as admissions & Attendance

• Steph England Data Protection Officer/ Freedom of Information Request

Site & Facilities enquiries

• Garry Bennett Site Manager

Family Support enquiries

• Elaine Tugwell Home School Support Worker

Senior Leadership Team

• Louisa Jones  Headteacher & Designated Safeguarding Lead

• Sam Coomber Deputy Headteacher

• Jess Beer  Assistant Headteacher (Teaching & Learning)

• Gillie Russell Assistant Headteacher (SEND & Inclusion)

• Carla Broadaway School Business Manager